When a client expresses interest in installing resin flooring, the first on-site visit is a critical step in ensuring the success of the project. This visit allows you to assess the site, discuss the client’s requirements, and gather essential information to propose the best flooring solution. Here's a guide on what to measure, check, and discuss during your first visit.
1. Understand the Client’s Needs
Before diving into technical details, it’s important to understand the client’s goals and expectations. Ask questions like:
- What is the primary purpose of the space (e.g., industrial, commercial, or residential)?
- Are there any specific performance requirements (e.g., chemical resistance, slip resistance, or aesthetics)?
- Are there any time constraints or operational downtimes to consider?
This information will guide your choice of resin type and installation approach.
2. Assess the Substrate
The condition of the existing substrate is a major factor in the success of a resin flooring installation. Evaluate the following:
- Surface Condition: Check for cracks, holes, or uneven areas that may need repair.
- Material Type: Identify the substrate material (concrete, wood, etc.) to determine compatibility with resin.
- Contaminants: Look for oil, grease, or other contaminants that may affect adhesion.
3. Measure Surface Humidity
Excess moisture in the substrate can lead to adhesion failure or blistering. Use a moisture meter to:
- Measure the relative humidity (RH) of the substrate.
- Confirm that RH is within acceptable levels.
If the humidity is too high, you may need to recommend a moisture barrier or wait for further drying.
4. Check Ambient Temperature and Humidity
Environmental conditions play a crucial role in resin curing and application. Record:
- Temperature: Ensure it is within the resin manufacturer’s recommended range.
- Humidity: Excessive ambient humidity can affect curing.
If the site doesn’t meet these conditions, you may need to recommend climate control measures during installation.
5. Evaluate Traffic and Usage Levels
The amount and type of traffic the floor will endure influences the choice of resin system. Consider:
- Foot Traffic: Light traffic areas may not need heavy-duty coatings.
- Vehicle Traffic: Forklifts and heavy machinery require impact-resistant systems.
- Chemical Exposure: Identify any potential chemical spills or aggressive cleaning agents.
6. Take Precise Measurements
Accurate dimensions are crucial for calculating material quantities and costs. Measure:
- Floor Area: Use a laser measure or tape measure for precision.
- Thickness Requirements: Determine the desired thickness of the resin flooring based on usage.
7. Inspect Drainage and Slopes
For spaces like kitchens, laboratories, or industrial areas, proper drainage is essential. Check:
- Floor Slopes: Ensure adequate slope for water to flow toward drains.
- Drainage System: Verify if existing drainage can accommodate the new flooring system.
8. Test Adhesion Potential
In some cases, it may be necessary to conduct a pull-off adhesion test to ensure the resin will bond effectively to the substrate.
9. Discuss Design Preferences
For commercial or residential spaces, aesthetics may be a priority. Ask about:
- Color Preferences: Match brand colors or interior design.
- Decorative Options: Metallic finishes, quartz aggregates, or custom patterns.
- Markings: Safety lines or zoning areas for industrial floors.
10. Plan for Accessibility and Logistics
Consider how materials and equipment will be transported to the site:
- Are there any accessibility issues (e.g., narrow doorways or restricted parking)?
- Is there adequate ventilation for safe application?
- Can the area be cordoned off during installation?
11. Review Project Timeline
Discuss any operational constraints with the client:
- Is the space operational during installation?
- Are there deadlines that require a fast-curing system?
Final Steps: Document and Communicate
- Take Notes and Photos: Document all findings during the visit, including substrate condition, measurements, and client preferences.
- Provide a Detailed Report: Summarize your findings and recommendations in a report or proposal.
- Outline Next Steps: Explain the installation process, timeline, and any preparations the client needs to make before work begins.
By following these steps, you’ll ensure a thorough evaluation of the site and lay the foundation for a successful resin flooring installation. A well-prepared first visit demonstrates professionalism and builds trust with the client, setting the stage for a seamless project.